WHO WE ARE
Smile Hospitality’s mission is to advance the Caribbean’s transition to sustainable hospitality and tourism.
Our people are our advantage. With decades of experience in the hospitality industry, our relationships built over time and solidified by real-world experiences differentiate us.
Our deep industry knowledge sees us through all phases of the economic cycle and creates value for all stakeholders.
Flexible and entrepreneurial, we have the power to pivot with agility and execute with confidence.
OUR CULTURE
We Love The Work We Do Every Single Day...
At Smile Hospitality (Smile), the notion of hospitality isn’t just in our name, it’s in our dna. Our team of hospitality professionals represent more than 20 years of hospitality, leisure and industry experience. And while we feel those numbers alone tell a compelling story, the most important and delineating line on our resume isn’t something you can see from the seat you’re currently sitting in. The success we’ve built here is connected to the internal culture we’ve worked so deliberately to grow and foster. At its core, that culture is connected to a respect for our own employees, built upon hard work, having fun, rolling up our sleeves and building authentic relationships with our partners. We then take the best of who we are as a company and use that to help you grow and evolve as a business.
And whether you’re a small hotel struggling to make sense of your balance sheet, or an all-inclusive resort looking to develop a culture that defines both who you are and where you want to ultimately be, Smile can help create a plan, benchmarks and a strategy to help you and your business arrive there.
At the end of day, we strongly believe that culture can drive great results but in order to help preserve that culture, you must continue to create it. We can help.
Our core values are to improve local economy, exceed expectations, and solve problems.
We are hospitality that cares.
WHAT WE DO...
Hotel Development
A major part of our mission starts with developing sustainable and innovative boutique hotels from concept to completion. For us that means planning and programming with not only guests experience and normal hotel operations in mind but by measuring its global impact environmentally, socially, and economically as well. Our aim is to improve and expand hospitality beyond the hotel’s walls.
Hospitality Management
Respect. Sustainability. Authenticity. We believe deeply in all of these values, and they are part of everything we do - from the places where we source ingredients, to the way we treat our employees and our customers. We are all in this together, and knowing that brings respect to everything we do.
Hospitality Consultancy
Smile Hospitality Consultants are guiding owners, operators, lenders, investors and senior executives applying their notable experience, knowledge and innovative thought during this time of industry reinvention. Following last year’s staggering disruption, Smile Consultants’ wide-ranging expertise in hotels, resorts, clubs, recreation, and the foodservice industry stands ready to provide strategic guidance and high-impact work product to assist your business in recovery and for long-term success.
Hospitality Technology
We are developing technology that will bring revolutionize the way we travel and experience a community. Our sustainability technology supports local profit, people, and planet. Our technology portfolio includes smart room integration and tourism-centered mobile app development.
What Sets Us Apart
We provide curated hospitality experiences in the Caribbean through sustainable hotel development and technology. Our expertise and commitment to wealth preservation [sustainability] is what sets us apart.
North American HQ
3960 Howard Hughes Parkway
Las Vegas, NV 89169
501 E Las Olas Blvd,
Fort Lauderdale, FL 33301